Privacy policy
Sloka ("we," "us," or "our") operates slokacases.net. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
- Order information: name, shipping/billing address, email address, and payment details (processed securely through our payment provider — we do not store your full card details).
- Device information: browser type, IP address, time zone, and cookies, collected automatically when you visit our site.
- Communications: any information you share when you contact us for support.
How We Use Your Information We use the information we collect to:
- Fulfill and manage your orders, including shipping and customer support
- Communicate with you about your order, account, or inquiries
- Improve our website, products, and customer experience
- Comply with legal obligations and prevent fraud
Sharing Your Information We share information only as needed to run our store — for example, with payment processors (to process transactions) and shipping carriers (to deliver your order). We do not sell your personal information to third parties.
Cookies Our store uses cookies to help the site function properly and to understand how visitors use it. You can disable cookies through your browser settings, though some site features may not work as intended.
Data Retention We retain your order information for as long as needed to comply with our legal and accounting obligations.
Your Rights Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us at supportsloka@gmail.com.
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us For any privacy-related questions or requests, email supportsloka@gmail.com.